A focus on Service Management and cloud computing would be a first logical step. But for these initiative to succeed the CIO needs to understand, how do we as Internal service provider: - Deliver services to the needs of the business on target in a “Time to Market” perspective (Business (IT) Value Proposition), - Conduct...
The IT Roadmap is critical as a communication tool (you do not want to present your IT Strategy as an activity diagram…) but needs to be “rolled out” with an effective IT Service Strategy supported by a coherent EA. The IT Roadmap spells out how do we support the execution of the business strategy...
http://www.enterprisecioforum.com/en/video/jacobs-engineering-let-end-users-have-any-device-they-want#comment-586 http://www.enterprisecioforum.com/en/video/integration-extends-all-systems-jacobs-engineering http://www.enterprisecioforum.com/en/video/challenge-your-cios-fear-not-always-bad
The authority of the IT Department can only be confirmed as it delivers cost effective services in a time to market perspective to the business lines in order to deliver to the set business objectives and strategy, to authoritively impose non adapted technology soltions on the business will not. The fact that we often...
Would you sign up to run a retail business operation where you do not know what clients consume which product / service at a specified quantity and subsequently be billed for their consumption (nor how you will finance the future run and build)? This is however the reality for most CIO’s! The focus of...
To run a cost effective IT Operation that delivers to business expectations and leverages the execution of the set strategy (1) you would need to build a clear IT Service Strategy (what services do we deliver to the business) with Total Cost of Ownership per user with: cost (how much does each service cost), consumption...
