For the IT Department to become a full fledged business partner with the means (and the ends) to deliver to the business strategy together with the professsions (business lines) we need to instore Total Cost of Ownership (TCO) with Cost, Consumption and Chargeback as point of departure (to ensure the necessary means and ends)....
The cornerstone for an effective outsourcing (cloudsourcing) operation is Total Cost of Ownership with Cost, Consumption Chargeback (see Cloud Computing: Fluff or Lightening http://www.brighttalk.com/community/it-service-management/webcast/21892 ) together with the ability to follow up on activity (tickets) to ensure that Service Level Agreements (SLA’s) and Operational Level Agreements (OLA’s) are met. Not only are most outsourcing...
I recently spoke to a CIO that at on point asked me if he was “the only one to believe that his customers did not know what they wanted?”. Among the latest “what is wrong with “in one word” trends” on linkedin would be what is wrong with IT and IT’s delivery capabilities. The...
Outsourcing and cloudsourcing (cloudcomputing) have many similarities and the critical success factor is the ability to deliver effective solutions to business needs in a time to market logics with Total Cost of Ownership (cost, consumption chargeback). The 2 user driven trends to adopt the cloud have been: 1) “time to market” (we set things...
Question Posted by Gina Schiller on the CIO Breakfast club Discretionary compensation at the CIO/CTO level is becoming based increasingly on contribution to revenue. How do you use technology to contribute to growing revenue at your company?
Please find some of the excellent return that I have received from this question posted on linkedin a few days ago
